This is to bring to your Notice that TRAI (Telecom Regulatory Authority of India) has released a new regulation in July 2018 which was updated again on December 2018, in its continuous endeavor to create a cleaner and transparent system in the Indian telecom industry and to curb Unsolicited Commercial Communication (UCC) along with enhance mobile subscriber privacy.
The new regulation can be accessed via click below
Distributed Ledger Technology (DLT) will introduce Block chain technology for Operators; this is a change that will help maintain uniformity amongst all operators. It is a proactive measure to help you with the entity registration process; We at Creative Point could assist you with the process of entity registration or guide you with the steps to engage in the registration at your end
In adherence to the upcoming regulations, all business/enterprises will be required to register with operators with all details mandatory for sms communication alongside letter of authorization. For instance we will need all Headers, all Templates and Customer Consents.
Please note sms will be classified into four sections post implementation and Headers/Templates/Consents will be registered accordingly under each category
Promotional Sms - This will be for Promo / Offer based sms
Transactional Sms - This will mainly be for Bank related OTP type sms only
Service Implicit - This will mainly be for OTP from entities apart from banks and also other sms related to transaction or feedback sms will fall under this category
Service Explicit - Cross selling & Upselling or any information or security alert sms will fall under this category
The onboarding process begins with Entity/Enterprise registration along with Header (Sender ID) registration.
Please find attached the list of details needed for registration, we recommend you to review the attached excel and kindly keep the document ready with you. Please note that anyone who fails to register will become non-compliant. Subsequently, enterprises (like your esteemed organization) will then not be able to send A2P SMS to your end consumers. Therefore, we request you to complete the registration (Entity/Enterprise registration along with Header (Sender ID) registration) via below provided DLT registration portal before 31st January 2020 to ensure uninterrupted services