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SMS for Aged & Health Care

SMS has been proven as a valuable communication tool to aid Health and Aged Care providers. 98% of SMS messages are read, compared to 22% of emails. So SMS is the ideal tool for critical communication.

Rostering & shift filling

Your staff are too highly trained to waste time on organising the roster. This can easily be automated with SMS. That way, your facility will always have enough staff to provide the highest quality of care.

Appointment reminders

Sending SMS appointment reminders will mean fewer missed appointments, which means less wasted money in valuable staff time.

Patient check-up

Send an SMS to your patients to check in on how they are going after care, and make sure they're on the best track to full health.

Dosage & vaccination reminders

Send dosage reminders to help your patients care for themselves. This will ensure they stay at the highest possible level of health and will make caring for them easier.

Accrediation surveys

You can use SMS to send feedback surveys to outpatients and families. This will give you reviews that you can use for marketing purposes, or insight into how to improve your care.

Motivational messages

Sending a motivational SMS to your staff every now and then will encourage them to continue their work as passionately as possible. It's the quickest, simplest and most economical way to motivate staff.

Staff communications

Using SMS is a quick way to ensure your staff get the message. SMS can be used to send staff messages on the following issues, and much more:

  • Updates on OH&S changes 
  • New products and services to upsell
  • Important event invitations
  • Travel information such as flights, hotels etc.
  • Meeting updates should a venue or date change at last minute


Marketing promotions

New products, services, credit card offers, extending credit limits, extended opening hours; all of these need communicating, and often email just doesn’t get read, and direct mail is expensive. SMS is a great way to get the message out there and get it read.

With almost 80% of the Australian population now owning a smartphone, you can also embed links within your SMS, which can send the recipient to mobile optimised web pages to give greater information on the products and services on offer.