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How to use SMS in retail
- Send branded and personalised offers and coupons to customers to drive them into your stores.
- Target the right customers with the right deals at the right time to drive sales in store and online.
- Send weblinks with special deals to drive customers to your website via their mobile phone.
- Remind customers about items left in their online carts, prompting them to complete the purchase.
- Send delivery confirmations to ensure customers are home, minimising the need for redeliveries.
- Improve your customer service by following up purchases with courtesy messages and questionnaires.
- Staff rostering - send out roster details via SMS so your staff have it to hand at all times.
- Shift filling - contact all staff when a shift becomes available, so you’re never understaffed.
- Staff communication - send out important information such as sales incentives, rewards and target updates to motivate staff.