Using our services? Keeps me in mind!

This policy is effective from Dec. 17, 2011. It would be ideal if you read the accompanying significant Terms of Service Agreement (the Agreement) before getting to or utilizing any of the different services (the Services) made accessible to you (the customer) by Sanchar SMS through (Sanchar SMS). The utilization of services from Sanchar Tech Pvt. Ltd.) [Hereafter may referred to as "Sanchar SMS"] establishes consent to these terms. By getting to or utilizing the Services, you recognize that you have deliberately perused and comprehended whatever has been recorded, and you consent to be limited by these Terms.

Refund Policy

We will discount the whole sum that you didn't use for SMS. For instance: You paid Rs. 20000 for 100000 SMS, and you stopped the administration in the wake of utilizing SMS worth Rs. 10000. Presently you can request your cash back for this sum, and Sanchar SMS will energetically discount you Rs. 10000. Note: The discount will be made uniquely for the last SMS buy and installment exchange charges will be deducted, assuming any. Sanchar SMS maintains all authority to drop, suspend, or in any case limit access to the record whenever with or without notice. Discount won't be made for any record dropped, suspended, or limited because of the infringement of the Service Usage Policy. Any sort of misuse coordinated towards our staff in any medium or organization will bring about quick suspension or end of your administrations.

Cancellation Policy

The client may according to their eventual benefits deactivate their record anytime of time. All undoing demands must be submitted to records and charging division of Sanchar SMS. You may present your scratch-off solicitations by email or telephone. Your solicitation won't be viewed as substantial except if and until you get affirmation from our records or charging division. The affirmation email or number given by accounts branch of Sanchar SMS will go about as a proof of the dropping of administration.

Sanchar SMS maintains whatever authority is needed to suspend or end access to our administrations without giving any earlier notification without determining any explanation and furthermore if there should arise an occurrence of any conceivable infringement of the terms of utilization. Sanchar SMS will not be held at risk for any examples of end of administrations on the record of non-reestablishment or non-installment of levy on schedule, or, infringement of Service Usage Policy.


User name and Email ID provided by the user at the time of Signup should be true to his/her knowledge and the provided Email ID should be in working condition.

However, all the details provided by the user at the time of sign up are hereby kept confidential with the Team Sanchar SMS for official use only. Purpose of the Email ID is to inform the user in case of any technical failure, down time of the service, change in service, modification of working policy, and to maintain a two way channel between the customers and the company for any kind of official communications.

It is important to know that in order to keep a track of geographical location of the user, so as to keep a check on any fraudulent activities; we maintain a record of I.P addresses of our users.

In case of any changes in personal information, users can modify the details by logging in using their existing Email ID and password. Go to the profile page in your account and modify what so ever you wish to.

Our services are present to make lives of people easy. Users choose Sanchar SMS by their own will without any force or pressure imposed by the Team Sanchar SMS. If any user, at any point of time, wants to opt-out of future communications with Sanchar SMS Team, can do so by clicking the URL: Unsubscribe:


This is a lawfully legitimate understanding that spreads out the terms and conditions for the utilization of all administrations which goes under concurred by you. The utilization of the administration is constrained under all the terms and conditions herewith distributed. This understanding will be represented by the guidelines and guidelines of the specialists of the legislature of India. It would be ideal if you read this understanding cautiously. All notification under this understanding will be considered as composed and have been properly marked once the equivalent is electronically affirmed.


You consent to submit to all relevant nearby, national and universal laws and guidelines. You are exclusively answerable for all demonstrations or oversights that happen under your record, including the substance of the messages transmitted through the administration. The SMS administration that sends/gets messages to/from cell phones is kept up by Team SANCHAR SMS. The use of the SMS administration is dependent upon the accompanying Terms of Service.

  1. Any illegal use of the SMS service is strictly prohibited.

  2. Messages containing sexual, racist or discriminatory content or any such usage of them may be considered as harassment and you are to be held responsible for this. Team SANCHAR SMS does not assume any liability for the content of the messages sent.

  3. Team SANCHAR SMS will be exempt from any claim that may arise from third parties as a result of the message content.

  4. You guarantee that the content of any SMS always respects and does not in any way conflict with fundamental human rights or will follow the norms of Intellectual Property Right laws. (E.g. right to privacy, prohibition of discrimination on any ground such as sex, race, color, language, religion, political or other opinion, national or social origin.)

  5. You accept that the service is provided for professional use only and you agree not to use it to:

  6. • Promote alcohol, music, dancing, dating, gambling or deception.

    • Send unsolicited messages (i.e. mobile spam) and to therefore ensure that your messages are only sent to individuals that have given you their permission.

    • Harvest, or otherwise collect information about others, without their consent.

    • Mislead others by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do not belong to you.

    • Transmit, associate or publish any unlawful, racist, harassing, libelous, abusive, threatening, demeaning, lewd, immoral, harmful, vulgar, obscene or otherwise objectionable material of any kind. As a general guideline, if your content is not suitable for ages 13+, it most likely goes against our Usage Policy.

    • Transmit any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights of publicity.

    • Transmit any material that contains viruses, Trojan horses, worms, time bombs, cancel-bots or any other harmful/deleterious programs.

    • Interfere with, or disrupt, networks connected to the service or violate the regulations, policies or procedures of such networks.

    • Attempt to gain unauthorized access to the service, other accounts, computer systems or networks connected to the service, through password mining or any other means.

    • Interfere with others use and enjoyment of the service.

    • Engage in any other activity that Team SANCHAR SMS believes could subject it to criminal liability or civil penalty/judgment.

  7. You acknowledge that Team SANCHAR SMS delivers SMS’s via major telecom operators and can therefore only influence the delivery transmission of SMS within the technical constraints imposed. SMS’s submitted via Internet will be transferred to mobile network providers, provided that the recipient’s phone is switched on and doesn’t have a full memory and is located in an area covered by its subscribed mobile network provider. You acknowledge that, depending on the recipient’s mobile provider service, it may not be possible to transmit the SMS to the recipient successfully.

  8. You are responsible for the privacy and storage of the user-name and password. You agree to be legally bound by all the activities carried out through your account.

  9. Team Sanchar SMS neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or message failures. While Team Sanchar SMS makes every effort to deliver messages promptly.

  10. Team Sanchar SMS doesn’t refund the credits for undeliverable messages to you because we cannot guarantee delivery of the SMS’s to recipients due to possible errors. Team Sanchar SMS debits transmitted SMS’s according to its transmission logs. These logs are deemed correct and valid even if the customer has objected to the correctness of the accounting records, except if investigation by Team Sanchar SMS has produced evidence of a technical problem or error.

  11. Team Sanchar SMS reserves the right to exclude you from using this service, refunding you any remaining amount in your account. All purchases must be considered as final, in compliance with our no refund policy.

  12. The SMS account balance is non-refundable and does not bear any interest. All the SMS’s must be used in the validity period from the date of the purchase. No carry forward of the credits will be made unless otherwise defined in a separate contract.

  13. You undertake the entire responsibility regarding the messages sent through services from your account, which are transmitted as per your request.

  14. You shall indemnify and reimburse Team Sanchar SMS all liabilities, costs, losses and damages, in case of any claim brought against Team Sanchar SMS from any third party due to breach of contract.

  15. You shall in no way raise questions concerning our price policy since it is liable to change with due amendments in the Government, TRAI or Telecom Operators rules and regulations.

Limitation of Liability/Disclaimer

• Whilst we will take all reasonable steps to deliver your messages to the recipients as fast as possible, we cannot commit to, or guarantee, a specific delivery time. Such times depend on various network and system-related factors among the various entities involved in the transportation of your messages across the cellular mobile networks.

• Furthermore, delivery reports and the originator are operator dependant features and so it is not possible for us to give 100% guarantee for their availability. We recommend that tests should be conducted beforehand when these features are considered to be of high importance.

• You acknowledge that as we send and receive text-messages via major telecommunication companies and Mobile Network Operators, our influence over the transmission of your messages is within the technical constraints imposed upon us.

• Our responsibility is therefore to ensure that the text-messages you send through the service are processed correctly and delivered to the assigned entity. We are not responsible for the final delivery of the message, as this is out of our control and is the responsibility of the Mobile Network Operator.

• SMS’s that cannot be delivered within the lifespan allocated to them, either by us or a Mobile Network Operator will be discarded by the Mobile Network Operator, without any notice. We are not liable for any loss incurred by the failure of a message to be delivered and you acknowledge that damages concerning financial or other loss resulting from delivery failure cannot be claimed from Team Sanchar SMS. Furthermore, you agree that the message contents are deemed to have zero value.

• You also acknowledge that text-messages are transmitted unencrypted and that eavesdropping of mobile phone communications, including SMS delivery by third parties is possible. We also recommend that you ensure sensitive and valuable information is communicated by a number of superior communication methods.

• Furthermore, use of the service and the Internet is at its own risk and that the service is provided “as is” and “as available”, without any warranties or conditions whatsoever, expressed or implied. We will apply all commercially reasonable efforts to make access to the service available through the required access protocols, but make no warranty or guarantee that you will be able to access the service at any particular time or any particular location. Without limiting the generality of the terms set forth, we and our affiliates, agents, content providers, service providers, and licensees hereby disclaim all express and implied warranties as to the accuracy, completeness, non-infringement, merchantability or fitness for particular purpose of the service generally, and any content or services contained therein, as well as all express and implied warranties that the operation of the service generally and any contender services contained therein will be uninterrupted or error-free.

• We shall in no event be liable for any inaccuracy, error or omission in, or loss, injury or damage caused in whole or in part by failures, delays or interruptions of the service generally, and any aspect ancillary thereto; you agree to indemnify us for any third party claims arising from such failures, delays or interruptions in connection with regard to the use of the service.

• Notwithstanding anything to the contrary contained herein, the provisions outlined above are for the benefit of Team Sanchar SMS and its affiliates, agents, content providers and service providers and each shall have the right to assert and enforce such provisions directly on its own behalf.

Modification of terms

We much of the time update, alter and in any case consistently try to improve the administration and such changes frequently direct that we at the same time adjust the terms and states of utilization. In that capacity, we reserve the privilege to alter the provisions of this understanding and to change or suspend any viewpoint or highlight of our administration, in either case, as it regards sensibly fundamental. On the off chance that you don't concur with any such changes, your utilization of the administration might be dropped as per the systems for undoing set out in this understanding. You recognize your duty to survey this understanding every once in a while and to know about any such changes and, should you demand, we will be glad to keep you educated if/when such changes occur. Besides, you acknowledge that ought to there be a logical inconsistency between other explicit terms and conditions and these general terms and conditions, the other explicit terms and conditions will apply.


On the off chance that whenever you break the terms and states of the administration, we may choose to suspend, end as well as drop this understanding or potentially recoup any harms from you emerging from the event(s) offering ascend to the suspension, end or retraction. We claim all authority to suspend your administration at any phase in any capacity whatsoever we may esteem important to keep on giving any of our administrations in a manner that might be prevented by your status just like our customer, your budgetary status or the substance of the messages starting from you.

Upon any such end, abrogation as well as suspension, you are as yet answerable for any commitments than accumulated. Installment and different commitments under this understanding are not suspended, stayed, or in any case influenced by a suspension of access to/or utilization of the administration (in entire or to some extent) where said suspension emerges from your inability to conform to, or infringement of, the conditions of this understanding or of any law or lawful commitment. Upon end as well as retraction, in any way, shape or form, you consent to quickly stop utilizing the administration and we will have no commitment to you after any end or crossing out of this understanding.

Upon any such end, abrogation as well as suspension, you are as yet answerable for any commitments than accumulated. Installment and different commitments under this understanding are not suspended, stayed, or in any case influenced by a suspension of access to/or utilization of the administration (in entire or to some extent) where said suspension emerges from your inability to conform to, or infringement of, the conditions of this understanding or of any law or lawful commitment. Upon end as well as retraction, in any way, shape or form, you consent to quickly stop utilizing the administration and we will have no commitment to you after any end or crossing out of this understanding.

You are additionally allowed to end or drop this understanding whenever, and in any capacity whatsoever. For such end or crossing out to be powerful in any case, you should advise us recorded as a hard copy through Email. You will even now be under the obligations of this understanding for the term that you utilized the administration and you will stop to approach the utilization of any credits that may exist in your record.

Our terms and conditions just as the costs are liable to change every once in a while as per TRAI rules and guidelines.

These Services are operated and provided by:

Sanchar Tech PVT. LTD.

306, Tulip enclave, Central spine, Vidhyadhar nagar, Jaipur


If you have any questions concerning these Terms, feel free to contact Team Sanchar SMS.